Patient Care Coordinator/ Engager
Company: Lucid Hearing Holding Company, LLC
Location: Madison Heights
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Description Our Mission:
"Helping People Hear Better" Lucid Hearing is a leading innovator
in the field of assistive listening and hearing solutions, and it
has established itself as a premier manufacturer and retailer of
hearing solutions with its state-of-the-art hearing aids, testing
equipment, and a vast network of locations within large retail
chains. As a fast-growing business in an expanding industry, Lucid
Hearing is constantly searching for passionate people to work
within our amazing organization. Club: Sam's Club in Madison
Heights, MI Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18/hr
What you will be doing: • Share our passion of giving the gift of
hearing by locating people who need hearing help • Directing
members to our hearing aid center inside the store • Interacting
with Patients to set them up for hearing tests and hearing aid
purchases • Secure a minimum of 4 immediate or scheduled full
hearing tests daily for the hearing aid specialist or audiologist
that works in the center • 30-50 outbound calls daily. • Promote
all Lucid Hearing products to members with whom they engage. •
Educate members on all of products (non hearing aid and hearing
aid) when interacting with them • Assist Providers when necessary,
calling past tested Members, medical referrals to schedule return,
etc. What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits Company
Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k)
Plan and Employer Matching Continual Professional Development
Career Growth Opportunities to Become a LEADER Associate Product
Discounts Qualifications Who you are: Willingness to learn and grow
within our organization Sales experience preferred Stellar
Communication skills Business Development savvy Appointment
scheduling experience preferred A passion for educating patients
with hearing loss Must be highly energetic and outgoing (a real
people person) Be comfortable standing multiple hours Additional
Information We are an Equal Employment Opportunity Employer.
Keywords: Lucid Hearing Holding Company, LLC, Dearborn , Patient Care Coordinator/ Engager, Sales , Madison Heights, Michigan
