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Business Employment Services Representative

Company: ACCESS
Location: Dearborn
Posted on: March 30, 2024

Job Description:

Job Title: Business Employment Services Representative

Job Status: Full-time

Job Summary: Under general supervision, the Business Employment Services Representative uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites.

Essential Duties and Responsibilities:

  • Develop and maintain relationships with existing and potential employers
  • Recruit new employers each month
  • Conduct employer visits daily/weekly to market program services and recruit new job openings
  • Maintain employer file and documentation regarding the employer and current and past job openings
  • Develop job opportunities for special need program participants as well as community service opportunities for other components of the program
  • Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills
  • Refer program participants to potential employers and solicit feedback on status
  • Assist with employer screening process when requested
  • Direct transportation of program participants to employers
  • Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training options
  • Organize job fairs
  • Provide translation services as needed
  • Provide cultural awareness education to employers who hire immigrants
  • Assist employers in resolving conflicts and/or tensions as needed
  • Address program participant or staff concerns and complaints
  • Operate standard office equipment and use required software applications
  • Perform other duties and responsibilities as assigned
    Knowledge, Skills and Abilities:

    Knowledge of:
    • Advanced concepts, principles and practices of effective employment and training techniques
    • Intermediate concepts, principles and practices of labor market demands and labor laws
      Skill in:
      • Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
        Ability to:
        • Analyze job opportunities to program participant knowledge, skills and abilities to ensure meet minimum qualifications
        • Partner with other functional areas to accomplish objectives
        • Facilitate meetings and ensure that all viewpoints, ideas and problems are addressed
        • Incite enthusiasm; influence, motivate and persuade others to achieve desired outcomes
        • Interpret and apply policies and identify and recommend changes as appropriate
        • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
        • Communicate effectively, both orally and in writing
        • Work independently as well as collaboratively within a team environment
        • Handle stressful situations and provide a high level of customer service in a calm and professional manner
        • Establish and maintain effective working relationships
          Educational/Previous Experience Requirements:
          • Minimum Degree Required:
            • High School Diploma or GED equivalent
            • Associate Degree Preferred
            • Required Disciplines:
              • Business Administration or related field
                • At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human Resources
                  • Licenses/Certifications Required at Date of Hire: None
                    Working Conditions:

                    Hours: Normal business hours, some additional hours may be required

                    Travel Required: Local travel may be required

                    Working Environment: Climate controlled office

Keywords: ACCESS, Dearborn , Business Employment Services Representative, Sales , Dearborn, Michigan

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