Senior IT Consultant
Company: The Auto Club Group
Location: Dearborn
Posted on: August 25, 2024
Job Description:
It's a great time to join AAA The Auto Club Group!JOIN THE TEAM
COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full
timeExempt/Non Exempt:SalaryJob Description:Reports to (job title):
Manager or DirectorI. Position DescriptionPrimary Duties and
Responsibilities (details of the basic job functions):Serves in a
planning consultant role with a strong background in technology.
Provides oversight in the planning, evaluation, implementation and
validation of new/emerging technologies. Leads project and /or
technical maintenance teams. Responsible for providing
recommendations and attaining design approval for new technologies
and major enhancements to existing systems. Provides support to
Security in the development of appropriate audit controls and
procedures to ensure the integrity and protection of company
resources. Works with customers to understand business objectives
in order to ensure functional and technical designs meet
requirements and are in compliance with the ACG infrastructure and
IS technology standards.Supervisory Responsibilities (briefly
describe, if applicable, or indicate None):noneII. Required
Qualifications (these are the minimum requirements to
qualify)Education (include minimum education and any
licensing/certifications):
- Bachelor Degree in Computer Science or related field or
applicable professional certification and/or six to eight years
relevant technical and analytical experience.Experience:
- Strong technical, analytic, design and development
experience.
- Designing, developing and implementing technology solutions
using technical/business design decisions
- Multi-platform environments and infrastructure technology
planning
- Developing and maintaining vendor relationships
- Serving as a consultant to business lines in defining processes
or identifying technology based on business requirements
- Developing business plans for technology initiativesKnowledge
and Skills:
- Infrastructure architecture (Network, Integration)
- Tactical infrastructure technology
- Security and control procedures
- Relational database concepts
- Business process reengineering and technology application.
- Providing technical consultation and training to less senior
staff
- Providing leadership to project teams/technical project
maintenance teams
- Apply similar prior experience to new issues to ensure
effective problem solving.
- Develop strong business relationships.III. Preferred
Qualifications (Hiring Manager will indicate at time of
posting):Certification:
- Strong knowledge and Skills in Operation systems (OS 390,
Windows, Unix)
- Strong written communication skills, including, but not limited
to, procedures and technical material preparation and
presentation.
- IDCP -Data Center Operations & Process Management
- ITIL Practitioner - Release & Control
- Disaster Recovery Institute-Associate Business continuity
Professional (ABCCP)
- HP Accredited Integration Specialist (AIS)
- HP Accredited Systems Engineer
- IBM Certified specialist AIX Basic Operations
- IBM Certified Specialist - Series Administration & Support
- COMP TIA A+
- CCNP and Cisco Certified Design Professional (CCDP)
- Avaya Certified Expert Certification (ACE) - Design: IP
Telephony or Call Center Design
- Avaya Certified Expert Certification (ACE)-Implement IP
Telephony or Call Center Implementation
- Dell Certification-HDW Maintenance Client Class IIExperience
in/with:
- Voice and data communication
- Analyzing and restoring service to new incidents
- Monitoring using report tools and methods required to recognize
service outages and restore within Service level Agreement (SLA)How
you will benefit:
- Senior IT Consultant will earn a competitive salary of $106,200
- $118,000 annually with annual bonus potential based on
performance.
- Excellent and comprehensive benefits packages are just another
reason to work for the Auto Club Group. Benefits include:
- 401k Match
- Medical
- Dental
- Vision
- PTO
- Paid Holidays
- Tuition ReimbursementFLEX WORK IN WORK ENVIRONMENTThis position
is currently able to work remotely from a home office location for
day-to-day operations unless occasional travel for meetings,
collaborative activities, or team building activities is specified
by leadership. This is subject to change based on amendments and/or
modifications to the ACG Flex Work policy.Important Note: ACG's
Compensation philosophy is to provide a market-competitive
structure of fair, equitable and performance-based pay to attract
and retain excellent talent that will enable ACG to meet its short
and long-term goals. ACG utilizes a geographic pay differential as
part of the base salary compensation program. Pay ranges outlined
in this posting are based on the various ranges within the
geographic areas which ACG operates. Salary at time of offer is
determined based on these and other factors as associated with the
job and job level. The above statements describe the principle and
essential functions, but not all functions that may be inherent in
the job. This job requires the ability to perform duties contained
in the job description for this position, including, but not
limited to, the above requirements. Reasonable accommodations will
be made for otherwise qualified applicants, as needed, to enable
them to fulfil these requirements.The Auto Club Group, and all of
its affiliated companies, is an equal opportunity/affirmative
action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national
origin, disability or protected veteran status.Who We AreBecome a
part of something bigger.The Auto Club Group (ACG) provides
membership, travel, insurance, and financial service offerings to
approximately 14+ million members and customers across 14 states
and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG
belongs to the national AAA federation and is the second largest
AAA club in North America.By continuing to invest in more advanced
technology, pursuing innovative products, and hiring a highly
skilled workforce, AAA continues to build upon its heritage of
providing quality service and helping our members enjoy life's
journey through insurance, travel, financial services, and roadside
assistance.And when you join our team, one of the first things
you'll notice is that same, whole-hearted, enthusiastic advocacy
for each other.We have positions available for every walk of life!
AAA prides itself on creating an inclusive and welcoming
environment of diverse backgrounds, experiences, and viewpoints,
realizing our differences make us stronger.To learn more about AAA
The Auto Club Group visit Important Note:ACG's Compensation
philosophy is to provide a market-competitive structure of fair,
equitable and performance-based pay to attract and retain excellent
talent that will enable ACG to meet its short and long-term goals.
ACG utilizes a geographic pay differential as part of the base
salary compensation program. Pay ranges outlined in this posting
are based on the various ranges within the geographic areas which
ACG operates. Salary at time of offer is determined based on these
and other factors as associated with the job and job level.The
above statements describe the principal and essential functions,
but not all functions that may be inherent in the job. This job
requires the ability to perform duties contained in the job
description for this position, including, but not limited to, the
above requirements. Reasonable accommodations will be made for
otherwise qualified applicants, as needed, to enable them to
fulfill these requirements.The Auto Club Group, and all its
affiliated companies, is an equal opportunity/affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender
identity, sexual orientation, national origin, disability or
protected veteran status.Regular and reliable attendance is
essential for the function of this job.AAA The Auto Club Group is
committed to providing a safe workplace. Every applicant offered
employment within The Auto Club Group will be required to consent
to a background and drug screen based on the requirements of the
position.
Keywords: The Auto Club Group, Dearborn , Senior IT Consultant, Professions , Dearborn, Michigan
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