Business Analyst

Company: V2Soft
Location: Dearborn
Posted on: September 19, 2023

Job Description:

V2Soft ( ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.Essential Job Functions:

• Analyze pages on Brand/Shop/eComm enablement screens looking for errors (i.e. spelling mistakes, broken links, missing images) and make necessary corrections in coordination with Agency.
• Elicits and clearly defines and documents Client's needs and associated requirements (Use Cases, Functional, Non-Functional, Configuration, and Alert Requirements)
• Create, maintain, and enforce standards/procedures for documenting requirements and use cases.
• Analyzes a variety of work processes and the associated document and information flow
• Creates minor design changes in the form of comps/mock-ups, sequence diagrams, or dataflows for review by business client
• Clearly articulates and documents business requirements
• Facilitate meetings including design, requirements gathering, resourcing, etc.
• Assesses the risks of various solutions and prioritizes competing business demands
• Works closely with development team to transform design elements into technical requirements
• Works with agency to elicit high-level requirements and capture technical requirements related to metrics tagging
• Coordinates project delivery by participating in requirement reviews
• Engages with development team to incorporate usability and authoring interface needs when designing components
• Reviews ticket queues to ensure appropriate triage of tickets
• Partner with other stakeholder teams across business units to develop necessary analysis and documentation collaboratively while communicating with production, managerial, and executive teams Other Responsibilities:
  • Manages ongoing relationship with business partner to drive satisfaction
  • Coordinates project delivery by participating in design reviews to communicate systems designs and validate proposed solutions
  • Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
  • Engages with knowledge workers to incorporate usability and user interface needs when designing systems
  • Can perform quality assurance for troubleshooting activities, as needed
  • Creates the appropriate tickets and monitors tickets throughout the whole of the metrics release
  • Leads troubleshooting discussions, as appropriate, with development teams and project teams
  • Advises project teams on metrics processes and procedures
  • Contributes to project discoveries and kickoffs. Communicates timelines related to metrics within these forums.
  • Provides the delivery of monthly status reports to stakeholders Minimum Qualifications and Job Requirements:
    • Working knowledge of Adobe Experience Manager
    • AEM Authoring experience
    • Associates or BA/BS degree, 3+ years of work experience
    • 2-3 years BA experience, minimum
    • Automotive or OEM experience is preferred
    • eCommerce experience a plusV2Soft is an Equal Opportunity Employer ( EOE). - to view all of our open opportunities and to learn more about our benefits.

Keywords: V2Soft, Dearborn , Business Analyst, Professions , Dearborn, Michigan