Fleet Sales Account Specialist

Company: Percepta
Location: Dearborn
Posted on: June 22, 2022

Job Description:

Select Account Manager At Percepta, -we bring first-class service across each market we support. As a -Select Account Manager in -Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying -the satisfaction of being part of a unique culture. What You'll Be Doing - - The Select Account Manager will work directly with the Regional Sales Manager (RSM) on Competitive Price Allowances for Commercial Fleet Clients. - The SAM will write and submit CPA proposals, meet competitive situations and service their customers (Small-Fleets, Commercial, and Fleet Management Companies) while interfacing with various field personnel. In addition, the SAM will be expected to sell the end to end process, this includes telematics, essentials, charging, and EV. During a Typical Day, You'll

• Manage Dealer & Leasing Company generated small fleet business.
• Responsible to inform and sell company's solutions to fleet customers with the goal of implementing new systems throughout our consumer base (10 packages sold / SAM).
• Solicit fleet sales from assigned account base of small commercial fleet customers (those who purchase or may purchase 11 - 40 units per year) through regular phone / email contact.
• Utilize exiting and approved Competitive Price Allowance (CPA) budgets to meet competitive situations and promote purchase of company's products to assigned accounts.
• Develop written CPA offers as appropriate utilizing the online CPA systems, and following up with accounts to ensure understanding and acceptance of offer.
• Provide assistance with product, distribution, administrative and payment related issues as necessary.
• Liaison with Fleet Management Company personnel to write CPA proposals and establish direct fleet customer interface.
• Interact closely with National Account Managers on direct end user Fleet Management Company leads.
• Apprise Regional Sales Managers when approved CPA amounts do not meet competitive offers. - Revise CPA deals if appropriate and follow for approval through RSM and Controller's Office.
• Provide superior customer sales and service to all accounts.
  • Note: Commercial Business Managers located in Sales Regions will submit CPA proposals on dealer generated fleet customer leads on volume of 11 - 25 units. - Any deals more than 25 unites will be processed by the NAM (National Account Manager) or SAM as directed by the NAM. What You Bring to the Role -
    • Bachelor's degree preferred or equal work experience.
    • Knowledge of company's vehicle distribution practices policies and reports.
    • 2 year's progressive knowledge of dealership operations. - Fleet experience is strongly desired.
    • 1 year(s) sale experience desired
    • Experience handling escalated issues is an asset.
    • Strong oral and written communication skills, with ability to persuade and sell using a business case.
    • Advanced analytical skills and customer service skills.
    • Strong business acumen. - Ability to apply dealer service operations knowledge to the CPA process.
    • Creative and forward thinking. - Seeks opportunities for innovation and continuous improvement.
    • Effective time management, organizational, and planning skills. - Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment.
    • Ability to build relationships with field personnel and clients and adapt approach to different management styles.
    • Facilitation skills and leadership skills. - Capable of effectively facilitating meetings and developing and delivering presentations.
    • Strong customer service and conflict resolution skills, with a commitment to quality and customer satisfaction.
    • Strong problem solving and decision-making skills.
    • Self-starter, who demonstrates initiative, resourcefulness, and ability to work independently.
    • Quick learner, with a desire and interest in learning new information.
    • Excellent negotiation skills and a consultative approach
    • Knowledge of computers and software (MS Operating Software, MS Office Products).
      • Must represent Percepta professionally with all clients and external organizations and contacts What You Can Expect -
        • Starting hourly rate of $20.00
        • Health/Dental/Vision/Life Insurance
        • Flexible Spending Account (FSA) and Health Savings Account (HSA)
        • 401(k) with company match
        • Vacation/Sick Time and Paid Holidays
        • Tuition Reimbursement
        • Employee Assistance Program
        • Employee Discount Program
        • Training and Development Programs (Percepta College)
        • Employee Rewards Program (Perci Perks) About Percepta - Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breath and play by them -every -day. As a Percepta team member, you can expect: - - Culture of Service -- to be treated like you are the customer from day one - Teamwork -- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect -- a team that is accountable, dependable and gives you their full attention Proactive -- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career -Growth -- lots of learning opportunities for aspiring minds Diversity -- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation -- we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer. Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Keywords: Percepta, Dearborn , Fleet Sales Account Specialist, Professions , Dearborn, Michigan