Fleet Sales Account Specialist
Company: Percepta
Location: Dearborn
Posted on: June 22, 2022
Job Description:
Select Account Manager At Percepta, -we bring first-class
service across each market we support. As a -Select Account Manager
in -Dearborn, MI, you'll be a part of creating and delivering
amazing customer experiences, while also enjoying -the satisfaction
of being part of a unique culture. What You'll Be Doing - - The
Select Account Manager will work directly with the Regional Sales
Manager (RSM) on Competitive Price Allowances for Commercial Fleet
Clients. - The SAM will write and submit CPA proposals, meet
competitive situations and service their customers (Small-Fleets,
Commercial, and Fleet Management Companies) while interfacing with
various field personnel. In addition, the SAM will be expected to
sell the end to end process, this includes telematics, essentials,
charging, and EV. During a Typical Day, You'll
- Manage Dealer & Leasing Company generated small fleet
business.
- Responsible to inform and sell company's solutions to fleet
customers with the goal of implementing new systems throughout our
consumer base (10 packages sold / SAM).
- Solicit fleet sales from assigned account base of small
commercial fleet customers (those who purchase or may purchase 11 -
40 units per year) through regular phone / email contact.
- Utilize exiting and approved Competitive Price Allowance (CPA)
budgets to meet competitive situations and promote purchase of
company's products to assigned accounts.
- Develop written CPA offers as appropriate utilizing the online
CPA systems, and following up with accounts to ensure understanding
and acceptance of offer.
- Provide assistance with product, distribution, administrative
and payment related issues as necessary.
- Liaison with Fleet Management Company personnel to write CPA
proposals and establish direct fleet customer interface.
- Interact closely with National Account Managers on direct end
user Fleet Management Company leads.
- Apprise Regional Sales Managers when approved CPA amounts do
not meet competitive offers. - Revise CPA deals if appropriate and
follow for approval through RSM and Controller's Office.
- Provide superior customer sales and service to all accounts.
- Note: Commercial Business Managers located in Sales Regions
will submit CPA proposals on dealer generated fleet customer leads
on volume of 11 - 25 units. - Any deals more than 25 unites will be
processed by the NAM (National Account Manager) or SAM as directed
by the NAM. What You Bring to the Role -
- Bachelor's degree preferred or equal work experience.
- Knowledge of company's vehicle distribution practices policies
and reports.
- 2 year's progressive knowledge of dealership operations. -
Fleet experience is strongly desired.
- 1 year(s) sale experience desired
- Experience handling escalated issues is an asset.
- Strong oral and written communication skills, with ability to
persuade and sell using a business case.
- Advanced analytical skills and customer service skills.
- Strong business acumen. - Ability to apply dealer service
operations knowledge to the CPA process.
- Creative and forward thinking. - Seeks opportunities for
innovation and continuous improvement.
- Effective time management, organizational, and planning skills.
- Able to prioritize, multitask, adapt and thrive in a fast paced,
results-driven environment.
- Ability to build relationships with field personnel and clients
and adapt approach to different management styles.
- Facilitation skills and leadership skills. - Capable of
effectively facilitating meetings and developing and delivering
presentations.
- Strong customer service and conflict resolution skills, with a
commitment to quality and customer satisfaction.
- Strong problem solving and decision-making skills.
- Self-starter, who demonstrates initiative, resourcefulness, and
ability to work independently.
- Quick learner, with a desire and interest in learning new
information.
- Excellent negotiation skills and a consultative approach
- Knowledge of computers and software (MS Operating Software, MS
Office Products).
- Must represent Percepta professionally with all clients and
external organizations and contacts What You Can Expect -
- Starting hourly rate of $20.00
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account
(HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks) About Percepta -
Established in 2000, Percepta has contact centers across the globe
that proudly deliver a frictionless customer experience to our
clients. Our values are the heartbeat of our organization, and we
live, breath and play by them -every -day. As a Percepta team
member, you can expect: - - Culture of Service -- to be treated
like you are the customer from day one - Teamwork -- belonging to a
supportive family team environment that encourages growth, fosters
trust and open communication, and acknowledges value in your
contributions Respect -- a team that is accountable, dependable and
gives you their full attention Proactive -- to surround yourself
with solution-oriented people who strive to improve themselves,
others, and the organization Career -Growth -- lots of learning
opportunities for aspiring minds Diversity -- be a part of our
growing diverse and community-minded organization that is all about
having fun! Competitive Compensation -- we take care of family,
which is why we offer more than just competitive wages and great
benefits. Our programs offer incentives and promote physical,
mental, and financial wellness. Percepta requires all employees
hired in the United States to successfully pass a background check
and depending on location and client program a drug test, as a
condition of employment. Percepta is an Equal Opportunity Employer.
Percepta requires all employees hired in the United States to
successfully pass a background check and depending on location and
client program a drug test, as a condition of employment. Percepta
is an Equal Opportunity Employer.
Keywords: Percepta, Dearborn , Fleet Sales Account Specialist, Professions , Dearborn, Michigan
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