DearbornRecruiter Since 2001
the smart solution for Dearborn jobs

Customer Service Associate - Logistics

Company: Penske
Location: Dearborn
Posted on: January 14, 2021

Job Description:



Position Summary:
A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

Shift:
Monday thru Friday 12:00pm - 9:00pm

Major Responsibilities:
Use TMS system to enter & process customer orders
Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.
Communicate with associates from other shifts
Complete daily logs and checklists
Work with customer to resolve any transportation issues
Identify cost savings opportunities for the customer
Other projects and tasks as assigned by supervisor
Qualifications:
At least 1 year of customer service experience required
Bachelor's Degree or some college preferred / High school diploma or equivalent necessary
Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment
Advanced computer skills including Excel and Outlook required
Must also be able to learn and regularly operate multiple company and customer owned transportation systems & applications
Excellent problem solving and analytical skills
Ability to adapt in a dynamic environment
Ability to work First, Second and Third Shift as needed. Flexibility with scheduling required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

Keywords: Penske, Dearborn , Customer Service Associate - Logistics, Professions , Dearborn, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Truck Driver - Recent Graduates Welcome - Excellent Benefits
Description: Job Description Decide Your Destiny Do you have your Class A CDL Are you looking for experience
Company: CRST - Recent Grads
Location: Strongsville
Posted on: 01/26/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Euclid
Posted on: 01/26/2021

High Demand For Quality Carpenters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Euclid
Posted on: 01/26/2021


Travel Radiology Technician / XRay
Description: Travel Radiology Technician Numerous Nationwide Travel Assignments / Jobs br br Tired of completing an application just to get informationClick the View or Apply button for HCEN's Free, Quick (more...)
Company: HealthCare Traveler (Allied Health)
Location: Euclid
Posted on: 01/26/2021

Truck Driver - Recent Grads Welcome - Paid Training - Great Benefits
Description: Job Description Paid Training for Recent CDL-A Graduates Highest Training Pay - Drop
Company: Paschall Truck Lines - Recent Grads
Location: Strongsville
Posted on: 01/26/2021

Truck Drivers! Come Experience What It Means To Be Valued.
Description: Job Description CFI is Hiring Class-A Truck Drivers Excellent Pay and Benefits - Reliable
Company: CFI - Company Drivers
Location: Euclid
Posted on: 01/26/2021

Regional CDL A Drivers To 53 CPM and Stop Pay plus We Train for Flatbed
Description: br br Regional CLD-A Drivers- To .53 CPM Stop Pay We Train You for Flatbed - New Pay Benefits Location: Canton, OH Join Koch's Elite Fleet - No Flatbed or Specialized Experience Required (more...)
Company: Koch Trucking
Location: Euclid
Posted on: 01/26/2021

Lease Purchase Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: Strongsville
Posted on: 01/26/2021

CDL-A Flatbed Lease Purchase Truck Driver Opportunities
Description: 100 Flatbed-100 WelcomeHave you ever dreamed of running your own trucking business Now s your chance to make that dream
Company: WTI Transport
Location: Strongsville
Posted on: 01/26/2021

Owner Operator Truck Driver - Local and Regional Runs!
Description: Owner Operator WANTED Great Home Time XPO is ahead and running consistent freight volumes. We need hardworking Independent Contractors like you to join our team As an Independent Contractor to XPO, you (more...)
Company: XPO Logistics
Location: Euclid
Posted on: 01/26/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Dearborn RSS job feeds