Field Housing Navigator-Southeast Region of Michigan
Company: UnitedHealthcare
Location: Dearborn
Posted on: September 29, 2024
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Job Description:
At UnitedHealthcare, our focus is on helping people live
healthier lives. As we work to better serve all populations, we
have identified a need to look beyond the traditional path of
member services. Our mission is to transform the UnitedHealthcare
Community & State business by expanding from Medicaid into the
balance of government assistance programs for the low income
population. Our commitment to innovation has led us to even more
new ideas and an interest in better understanding how we can work
in communities to help drive real change.
This position is an exciting addition to UnitedHealthcare. It is
focused on helping the organization connect the individuals it
serves as well as members of the community with safe, affordable
housing as well as assisting with meeting the needs of the
disadvantaged population that we serve. You will use your business
skills to assist in creating, controlling and improving the
business and clinical processes to make these connections. You will
solve complex problems as you serve as a resource to the clinical
and network teams for the health plan. You will develop new
processes, lead project implementation, diagnose process
improvement opportunities and develop solutions - working both
internally and externally to build strong relationships. You will
have the opportunity to then assess these programs, through
reporting, analysis, and audits, to support continuous quality
improvement. You'll be in the driver's seat on vital projects that
have strategic importance to our mission of helping people live
healthier lives. Join us to start -Caring. Connecting. Growing
together. -
This position is accountable for developing and implementing a
community-based housing navigation and social determinants of
health program, designed to connect low income or Medicaid
beneficiaries with appropriate affordable housing units, resources
and support services to successfully maintain residency.
This is a home-based office position with field responsibilities up
to 50% of the time, pending on business needs.
If you are located in Southeast Region of Michigan, you will have
the flexibility to telecommute* as you take on some tough
challenges. Per the business needs this position may require
travelling outside of the Southeast region.
-Primary Responsibilities:
Conduct screening interviews, complete intake documentation and
coordinate the location of appropriate housing units and / or
supportive services
This work includes implementing processes to manage the intake and
referral of individuals experiencing a housing issue
Collaborating with national UnitedHealthcare teams to develop a
community based or regionalized housing coordination strategy
-Assist in the management of a program to better connect members
and low income individuals with appropriate housing and housing
support services including developing a plan of intervention that
addresses the needs for affordable housing including housing
assessments and crisis intervention and continuity of care
coordination
-Initiation and development of relationships with housing-focused
community organizations, landlords, affordable housing developers
and other housing service providers to identify new and existing
opportunities for accessing resources
-Engagement with individual member cases to identify appropriate
housing (such as subsidized housing, Section 8, affordable and
market rate housing) or housing support services (such as rental
assistance, financial counseling, foreclosure mitigation, etc.) to
place or maintain affordable / appropriate housing
This includes the identification of need and dissemination of
referral materials
-Collaboration with state agencies, community organizations and
other social service agencies to promote and grow housing
opportunities within the region and / or state
Coordinate with other social determinant of health coordinators
(e.g. employment, transportation, financial services, etc.) to
facilitate access to support services to sponsor successful tenancy
and whole person coordination
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Bachelor's Degree in Business, Health Administration, Public
Policy, Social Work, or a related field OR Associate Degree with 2+
years of experience in housing agencies, housing policy, local
housing organizations, public housing authorities, housing
subsidies/vouchers, and other low-income housing support
programs
2+ years of experience with housing agencies, housing policy, local
housing organizations, public housing authorities, housing
subsidies/vouchers, and other low-income housing support programs,
specifically in Michigan
Intermediate level of experience with project/program management,
including action planning, timelines, and business requirement
definition
Intermediate level of proficiency in PowerPoint
Demonstrated resiliency and tenacity in driving solutions for
low-income individuals seeking supportive services, including
conflict management, influencing without authority, and
problem-solving beyond prescriptive solutions
Demonstrated ability to network, build connections, and develop
strong relationships in the community
Strong understanding of low-income and/or Medicaid populations with
complex needs, including individuals experiencing chronic
homelessness and behavioral health conditions
Strong leadership skills with the ability to work independently and
with minimal direction
Strong communication and presentation skills
Sensitivity to individual needs and a strong person-centered
orientation
Ability to work in a complex matrix environment, influencing others
through communication and organizational skills
Preferred Qualifications:
Housing or Affordable housing experience
Understanding of Medicaid and Medicare programs, as well as managed
care
Bilingual
Healthcare experience
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #Red
Keywords: UnitedHealthcare, Dearborn , Field Housing Navigator-Southeast Region of Michigan, Other , Dearborn, Michigan
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