Business Development Account Executive
Company: Detroit Lions
Location: Detroit
Posted on: May 7, 2024
Job Description:
ABOUT US:
The Lions, much like the city and community they represent, are
built on a blue-collar work ethic that values hustle and
conviction.
Ford Field, the home of the Lions since 2002 in the heart of
Detroit, is part of a vibrant sports and entertainment district
featuring all four major professional sports franchises. Ford Field
is also home to a dedicated and passionate multi-generational fan
base reflective of the innovation, creativity and drive synonymous
with Detroit.
Under the leadership of Sheila Hamp, the great granddaughter of
Henry Ford, the Lions have ushered in an era of rebirth focused on
creating an inclusive and equitable experience for employees,
partners and fans. Building off the rich and diverse history of the
city, the Lions embrace transparency and value contribution from
all areas of the organization. We believe in the power of a pride,
and acknowledge winning together takes understanding, acceptance,
and teamwork. We believe in our "we" culture and are committed to
building a new tradition that Detroit and Michigan can be proud
of.
One Pride. For All.
The Business Development Account Executive will be responsible for
corporate account acquisition for all hospitality inventory and
will directly impact the growth and expansion of our customer base.
This position will work within the ticketing department to achieve
customer satisfaction, revenue generation, and long-term account
goals that are in line with the company's overall objectives.
ESSENTIAL FUNCTIONS (including, but not limited to):The Business
Development Account Executive position will have daily
responsibilities including, without limitation, the
following:
- Directly prospect, sell and service season tickets with a
primary focus on small to mid-market corporations and general
consumers
- Pursue new business-to-business account acquisition through
personalized sales presentations over the phone and in person
- Promote, sell and service season ticket members, group tickets
and suite packages
- Schedule meetings and conduct presentations with prospective
clients
- Seek and implement sales and service best practices
- Networking at outside events
- Cultivate leads through cold calling, face to face
appointments, networking, in stadium presentation's and inbound
inquiries to consistently fill the top of the funnel
- Involvement in all stages of the sales cycle from lead
generation to closing
- Service existing customer base in addition to facilitating the
renewal process
- Sell new and existing clients for all Ford Field events
- Responsible for troubleshooting client concerns and
facilitating resolutions
- Participate in non-game day sales events, offsite meetings,
sales booths, including but not limited to, open houses, training
camp and draft day party
- Develop and enhance relationships with current clients to
increase growth opportunities through exceptional service and
referrals
- Entertain prospects and new season ticket holders on game day
and at Ford Field events to ensure strong personal relationship
with client base
- Produce accurate updates on sales pipeline/prospecting activity
in Customer Relationship Management system, outside appointment and
event recaps and account management
- Accountability to achieve weekly, monthly and long-term season
ticket and revenue goals NON-ESSENTIAL FUNCTIONS:
- Primary focus on new account acquisition of season ticket
products with flexibility to sell full menu
- Expert in prospecting and closing corporate account base
- Develop and maintain effective working relationship with
clients, guests, co-workers
- Ability to schedule meetings and conduct presentations with
prospective clients
- Will provide information to prospects in a courteous and
professional manner
- The ability to effectively identify and anticipate problems and
solutions in a timely manner
- Will utilize Customer Relationship Management system, Archtics
ticketing software and various sales tools
- Ability to assess strengths, weaknesses, set goals, achieve
objectives and strive to continuously build knowledge and skills of
the sales profession and market
- Demonstrates persistence, overcomes obstacles and takes
calculated risks to accomplish goals
- Personally, motivated with the ability to work independently in
a fast-paced team environment
- Strong oral and written communications skills. This includes
the ability to listen, speak clearly and persuasively in positive
or negative situations, possess excellent group presentation skills
and willingness to actively participate in meetings
- Meets challenges with resourcefulness and creativity
- Ability to assess the needs of potential clients and develop
recommendations
- Proven ability to work well with co-workers and supervisors in
a team environment
- Will exercise good judgment and have the willingness to make
decisions
- Ability to work a flexible schedule including nights, weekends
and holidays
- Will accept other responsibilities and duties required by the
supervisor consistent with the objectives and essential functions
of this position. Such responsibilities shall be incorporated into
the position description if they are ongoing.
QUALIFICATIONS/REQUIREMENTS:
- Bachelor's Degree in Business, Communications, Sports
Management or related field preferred
- Minimum of 2 years of business-to-business sales experience
required, with experience with a professional sports or
entertainment venue preferred
- Proficient computer skills including experience with MS Office
products, including but not limited to, Word, Excel and Outlook and
the ability to learn new programs
- Strength in time management, administrative ability,
organization, and customer service skills
- Ability to communicate effectively with the public in a
professional manner
- Must possess a professional attitude and demeanor
- Working knowledge of sales and marketing techniques of
entertainment venues preferred
- Working knowledge of Microsoft Office Products, Customer
Relationship Management system, and Archtics ticketing platform
preferred
- Developed negotiation and closing skills preferred
- Will adjust schedule as needed to meet work goals and time
constraints, including working nights, weekends, and holidays as
football schedule directs
- May require work out of both the Ford Field Management Office
and the Allen Park Training Facility
- A valid Driver's License and a good driving record
TO APPLY:
To apply, please submit a copy of your resume along with a cover
letter detailing your interest and related experience to the
position.
Due to the high volume or resumes received, we regret that we are
unable to update candidates on the status of their application.
Those selected for further consideration will be contacted. Please
no phone calls or emails.
Keywords: Detroit Lions, Dearborn , Business Development Account Executive, Other , Detroit, Michigan
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