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Medical Receptionist

Company: Insight
Location: Dearborn
Posted on: April 3, 2024

Job Description:

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!

Job Summary:
We are seeking a medical professional who excels at providing top notch customer service, while operating in a fast paced environment to provide patient care second to none! This role works in conjunction with our Clinic team which consists of Medical Assistants, Physicians, and other medical staff. This person will ensure that patients are assisted in the most professional manner as this role may be the first point of contact a patient will interact with while here at our facility. This role will provide support and value to their team members in order to help the Clinic operate efficiently. Candidates will have a strong ability to communicate, operate independently, and have a history of successful customer service experience.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.


  • Perform data entry through Electronic Medical Record system
  • Maintain medical records and patient confidentiality
  • Answer phone calls in a friendly manner and acts as operator for the Hospital
  • Greets and interacts with patients in a friendly and polite manner
  • Establishes and builds relationship with patients
  • Other Administrative duties as needed such as register patients and schedule appointments
  • Ability to multitask and move between responsibilities in fluid manner
  • Adheres to Jcaho hospital standards and PolicyStat policies
  • Monitors supplies and inventory as needed


    • Demonstrates eligibility to work for any employer in the U.S.
    • High school diploma, GED, or suitable equivalent.
    • Previous experience is preferred, specifically within a Healthcare setting
    • Must be able to achieve CPR certification within 30 days of employment.
    • Ability to provide excellent customer service to show superior patient care.
    • Proven excellence in patient safety and care
    • Friendly, empathetic & respectful
    • Reliable in work results, timeliness & attendance
    • Ability to relate to and work effectively with a wonderfully diverse populace
    • Able to work in a fast-paced, and stressful environment while maintaining positive energy
    • Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
    • Detailed oriented, conscientious and committed to precision in work results
    • Committed to contributing to a positive environment, even in rapidly changing circumstances.
    • Is aware of standards and performs in accordance with them.
    • Able to work in a fast paced environment.

      Benefits for our Full Time Team Members:
      Comprehensive health, dental, and vision insurance coverage
      Paid time off, including vacation, holidays, and sick leave
      401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
      Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
      Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

      Insight is an Equal Opportunity Employer & values workplace diversity!PI36f0278cfdc4-31181-33159214

Keywords: Insight, Dearborn , Medical Receptionist, Other , Dearborn, Michigan

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