Customer Service Vehicle Delivery
Posted on: November 26, 2022
Build an exciting career at Carvana as a Customer Advocate!
You'll love driving our kick-ass hauler.
You'll get to provide a uniquely special experience to each
You're also eligible for quarterly raises based on performance!
$17 per hour
The Customer Advocate role is a unique combination of a few
different things but long story short, you'll be the face of
Carvana. Since Carvana's purchase process is entirely online,
meeting you to receive their newly purchased vehicle will likely be
the first time a customer has met a Carvana employee face-to-face!
You'll have the freedom to go above and beyond to ensure our
customers have an experience that doesn't suck and is completely
one of a kind.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
Delivering a uniquely special experience to each and every one of
our customers. Minus the red suit, you'll pretty much be a
real-life Santa Claus on a daily basis!
A major part of this job is driving a kick-ass single-car hauler to
get the customer's purchase delivered straight to their front door.
You don't need a commercial driver's license to drive the hauler
and don't worry, with a little training, you'll realize driving the
hauler is a piece of cake.
Not only will you be driving that kick-ass car hauler, but you will
also be loading and unloading the customer's vehicle on and off of
it (it's a quick and easy process, but it does require getting a
little physical) and inspecting the car-hauler to ensure the
vehicle maintains good maintenance and safe driving conditions.
You'll be expected to prioritize safe driving and to maintain a
clean driving record in accordance to Carvana's CMV Driver
Qualification policy. Consistent, safe driving is crucial to this
You will be accurately and efficiently completing customer
paperwork as well as taking thorough notes in our customer tracking
system. Again, don't worry, we'll train you on the paperwork,
however you do need a natural eye for detail!
You'll also be a team player by assisting other team members with
various tasks as necessary.
A QUALIFYING CANDIDATE MUST HAVE---
This position requires a sense of humor and a passion for the
customer experience. We are looking for someone who is
goal-oriented, enthusiastic, energetic and self-motivated. Required
knowledge, skills and abilities include:
High School Diploma or equivalent
Must be 21 years of age or older
Must have a valid Driver's License with a clean driving record for
the past 3 years
2+ years of customer facing experience with a passion for creating
memorable customer experiences
Interest in working hard, being challenged in a fast-paced
environment, and having fun while doing it
Ability to pass a DOT physical, drug screen, and background
Must have (or be able to obtain) a Notary in your local
jurisdiction within the first 90 days of employment (Process will
be sponsored by Carvana)
Illinois, Michigan and Louisiana employees must obtain a
Chauffeur's license within the first two weeks of employment.
(Process will be sponsored by Carvana.)
WORK ENVIRONMENT This job operates in both indoor and outdoor
conditions for extended amounts of time and may be exposed to
inclement/extreme weather. We would never have employees work in
extremely unsafe conditions (like a Sharknado), but you may get a
tad toasty or wet from time to time. Likewise, some markets will
require deliveries to be made in snow.
WORK REQUIREMENTS/PHYSICAL DEMANDS The work requirements and
physical demands here are representative of those that must be met
to successfully perform the essential functions of this job.
The ability to walk/stand and sustain physical activity for
extended periods of time (8+ hours)
Must be able to read, write, speak and understand English.
Requires high and low levels of movement with the ability to reach
with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing and pulling of
items of 50lbs.
Frequent driving requires excellent visual activity and manual
dexterity. Reasonable accommodations may be granted to enable
individuals with disabilities to perform the essential
All applicants must pass a Department of Transportation screening
Hiring is contingent on passing a complete background check and
Carvana is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, age, protected veteran or disabled status, or genetic
This role is not eligible for visa sponsorship.%33769638%
Keywords: Carvana, Dearborn , Customer Service Vehicle Delivery, Other , Dearborn, Michigan
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