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Front End Supervisor

Company: Restaurant Depot
Location: Dearborn
Posted on: September 23, 2022

Job Description:

Front End Supervisor FULL-TIME $13.50/hr Supervisor: Front-End Manager, Branch Manager FLSA: Non-exempt Position Summary: Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval. Essential Functions: Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.
Ensures friendly, efficient and professional customer service.
Ensures compliance with established sales and security policies and procedures.
Investigates and resolves customer complaints in a timely and professional manner.
Assists customers with product location and detailed information when needed.
Plan and prepare work schedules to include lunch and vacation.
Performs cashier check-outs and operates register, when needed.
Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
Assists checkers in comparing customer receipts to items on cart to avoid losses.
Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies.
Handles nightly deposit and reports while closing.
Other Responsibilities: Performs other work-related duties as required and assigned.
Education, Experience and Skills Required: Bachelors Degree, OR
High School Diploma of GED with at least 4 years experience in customer service or related field, OR
Any appropriate combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
Ability to effectively present information and respond to questions from managers, clients, and general public
Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
Effective oral and written communication skills.
High level of interpersonal skills to handle sensitive situations.
Commitment to company values and strong customer orientation.
Computer Literacy
Physical Requirements: Lift/Carry Abilities (measured for maximum or average load)
Lift 50 lbs
Carry strength (50 or less) 50 lbs
Frequent lift/carry (> 12x/hour) 50 lbs
Constant lift/carry (> 30x/hr) 20 lbs
Physical Aptitudes (rated based on level of skill involved)
Agility/dynamic balance 80-119%
Finger dexterity 80-100%
Manual dexterity 80 100%
Posture Tolerance (rated based on frequency or time involved)
Stand/walk constantly
Reach above shoulder level occasionally
Twist/turn head occasionally
Bend over/stoop occasionally
Climb steps/ladder occasionally
Kneel/squat - occasionally DTW-01 WS-01
Schedule
Shift start: 7:00AM or 9:00AM
Shift length: 9 hours
5 days/week, must be available any day
Benefits

  • Health, dental, vision insurance - available after 90 days
  • Paid time off
    Qualifications
    • Must pass background check
    • Can lift 50 lbs
    • Must be at least 18+ years old Intermediate computer skills/knowledge. Intermediate math skills.

      About Restaurant Depot
      Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. They became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators and offering free membership.Required
      Preferred
      Job Industries
      • Warehouse & Production

Keywords: Restaurant Depot, Dearborn , Front End Supervisor, Other , Dearborn, Michigan

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