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Company: Ford Motor Company
Location: Dearborn
Posted on: September 13, 2020

Job Description:

Swipe left and right to navigate between previous and next jobs. D-FORD DESIGN OPERATIONS DIRECTOR DEARBORN

Ford Motor Company


Job Description & Qualifications

Our operations team at D-Ford looks at processes and logistics as a design challenge. We facilitate positive processes and interactions and are constantly improving ways of working, all to keep the design community focused, creative, and in sync with our values. Design Operations amplifies high- quality design, methods, processes and culture. You develop and implement the systems and processes around our design teams with the goal of making our creative teams successful.

As the Design Operations Director you will…

Work across global teams, managing work streams and advising on best practice, doing what is necessary to steward excellent outcome delivery.

Strike a balance between minimum viable processes and allowing for creative freedom.

Inspire teams in their use of new methods to push their thinking.

Maintain constant awareness of emerging talent needs for design operations.

Provide guidance and feedback to our design operations team.

Invest in the growth of teams’ operational capabilities and efficiency.

Work directly with a multidisciplinary team of designers, researchers, and developers.

Manage operational review processes.

Build great relationships with project leads and senior leadership, communicating about project status, risks, and resourcing.

Work across teams, understanding the necessary workflow to ensure excellent outcome delivery.

Participate in strategic planning across the labs, including project work opportunities, determining required design talent and budget to accomplish project objectives and evaluating strategic fit.

Help define and agree to timelines, facilitate progress, manage adaptable budgets, and ensure all projects meet their deadlines with success.

Work with Creative Talent Leads on global team needs and staffing.

Develop, share, and provide operational methodologies, tools, and best practices across the labs.

Proactively and creatively solve process problems.


Basic Qualifications :

Bachelor’s degree

10+ years’ experience in an operations director or program management director role.

6+ years’ experience of leading highly collaborative teams.

Preferred Qualifications:

Deep understanding of human-centered design methods and mindsets.

Excellent project management skills: efficient, organized and collaborative, able to keep track of multiple streams of work and accomplish work through others.

Design acumen: ability to understand how creative professionals work, their needs and mindset, and also to think creatively with high foresight.

Experience of event management.

Experience of vendor management.

Strong interpersonal skills as well as cross-functional team leadership and strategic planning.


A bit about us

We’re in the midst of the biggest change the automotive industry has ever seen.

Just as cars changed the world over the last century - creating the driver, highways, gas stations, and malls - self-driving cars, electric powertrains, and connected vehicles will radically reshape how we live, work, and play, our cities and society themselves, in the next hundred years.

At D–Ford, you’ll be at the heart of creating that future. You’ll be at the cutting edge of Ford’s most strategically critical work, designing people and society’s needs into the heart of our next generation of products, services and experiences.

You’ll also be designing at scale. Every day, Ford’s vehicles and services support millions of people around the world. So, at D–Ford, we’re not just inventing the future, we’re operationalizing it, to help all those people move through their lives, better.


We drive human progress through empathy, creativity and design.


Our values are our guiding light, and the conscience for our work, and our people. We’re looking for people who share this way of being - you don’t need to be convinced of it, you just get it:


We are curious about the world, designing systems and connections that enable people to move more freely.


We are inspired by the people around us, bringing their unique stories to the forefront of our designs.


We provoke new ways of thinking about tomorrow’s toughest design challenges, while grounded in what’s possible.


We build in the open, rigorously testing, iterating and evolving our ideas with others.


We radically collaborate across teams, geographies, and philosophies, uncovering new insights to tomorrow’s problems.


Our strength comes from bringing our whole selves to the community—from introspective to playful or quirky. What will you bring?


We don’t hire “Design Thinkers.” We hire T-people. You:

+ Have deep expertise in a craft

+ Are comfortable working in relatively flat and dynamic teams

+ Are passionate to work on ambiguous and complex future challenges

+ Have a collaborative and empathetic mindset to solve problems with teams across Ford


Join our team as we create tomorrow! We believe in putting people first, working together, and facing challenges head-on, because we’re Built Ford Tough. We’re one team striving to make people’s lives better while creating value, delivering excellence and ultimately going for the win.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Auto req ID




Skill Team

Enterprise Product Line Management (EPLM)



Keywords: Ford Motor Company, Dearborn , D-FORD DESIGN OPERATIONS DIRECTOR, Other , Dearborn, Michigan

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