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D-FORD DESIGN OPERATIONS DIRECTOR DEARBORN
Ford Motor Company
Job Description & Qualifications
Our operations team at D-Ford looks at processes and logistics
as a design challenge. We facilitate positive processes and
interactions and are constantly improving ways of working, all to
keep the design community focused, creative, and in sync with our
values. Design Operations amplifies high- quality design, methods,
processes and culture. You develop and implement the systems and
processes around our design teams with the goal of making our
creative teams successful.
As the Design Operations Director you will…
Work across global teams, managing work streams and advising on
best practice, doing what is necessary to steward excellent outcome
Strike a balance between minimum viable processes and allowing
for creative freedom.
Inspire teams in their use of new methods to push their
Maintain constant awareness of emerging talent needs for design
Provide guidance and feedback to our design operations team.
Invest in the growth of teams’ operational capabilities and
Work directly with a multidisciplinary team of designers,
researchers, and developers.
Manage operational review processes.
Build great relationships with project leads and senior
leadership, communicating about project status, risks, and
Work across teams, understanding the necessary workflow to
ensure excellent outcome delivery.
Participate in strategic planning across the labs, including
project work opportunities, determining required design talent and
budget to accomplish project objectives and evaluating strategic
Help define and agree to timelines, facilitate progress, manage
adaptable budgets, and ensure all projects meet their deadlines
Work with Creative Talent Leads on global team needs and
Develop, share, and provide operational methodologies, tools,
and best practices across the labs.
Proactively and creatively solve process problems.
Basic Qualifications :
10+ years’ experience in an operations director or program
management director role.
6+ years’ experience of leading highly collaborative teams.
Deep understanding of human-centered design methods and
Excellent project management skills: efficient, organized and
collaborative, able to keep track of multiple streams of work and
accomplish work through others.
Design acumen: ability to understand how creative professionals
work, their needs and mindset, and also to think creatively with
Experience of event management.
Experience of vendor management.
Strong interpersonal skills as well as cross-functional team
leadership and strategic planning.
A bit about us
We’re in the midst of the biggest change the automotive industry
has ever seen.
Just as cars changed the world over the last century - creating
the driver, highways, gas stations, and malls - self-driving cars,
electric powertrains, and connected vehicles will radically reshape
how we live, work, and play, our cities and society themselves, in
the next hundred years.
At D–Ford, you’ll be at the heart of creating that future.
You’ll be at the cutting edge of Ford’s most strategically critical
work, designing people and society’s needs into the heart of our
next generation of products, services and experiences.
You’ll also be designing at scale. Every day, Ford’s vehicles
and services support millions of people around the world. So, at
D–Ford, we’re not just inventing the future, we’re operationalizing
it, to help all those people move through their lives, better.
We drive human progress through empathy, creativity and
Our values are our guiding light, and the conscience for our
work, and our people. We’re looking for people who share this way
of being - you don’t need to be convinced of it, you just get
? ZOOM OUT
We are curious about the world, designing systems and
connections that enable people to move more freely.
? AMPLIFY OTHERS’ VOICES
We are inspired by the people around us, bringing their unique
stories to the forefront of our designs.
? PUSH THE EDGE
We provoke new ways of thinking about tomorrow’s toughest design
challenges, while grounded in what’s possible.
? GET SCRAPPY
We build in the open, rigorously testing, iterating and evolving
our ideas with others.
? BRIDGE THE GAP
We radically collaborate across teams, geographies, and
philosophies, uncovering new insights to tomorrow’s problems.
? WILD CARD
Our strength comes from bringing our whole selves to the
community—from introspective to playful or quirky. What will you
BRING YOUR T
We don’t hire “Design Thinkers.” We hire T-people. You:
+ Have deep expertise in a craft
+ Are comfortable working in relatively flat and dynamic
+ Are passionate to work on ambiguous and complex future
+ Have a collaborative and empathetic mindset to solve problems
with teams across Ford
WORKING AT FORD
Join our team as we create tomorrow! We believe in putting
people first, working together, and facing challenges head-on,
because we’re Built Ford Tough. We’re one team striving to make
people’s lives better while creating value, delivering excellence
and ultimately going for the win.
Candidates for positions with Ford Motor Company must be legally
authorized to work in the United States on a permanent basis.
Verification of employment eligibility will be required at the time
of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to
a culturally diverse workforce. All qualified applicants will
receive consideration for employment without regard to race,
religion, color, age, sex, national origin, sexual orientation,
gender identity, disability status or protected veteran status.
Auto req ID
Enterprise Product Line Management (EPLM)