Human Resources/HRIS Coordinator - Dearborn, MI

Company: Percepta
Location: Dearborn
Posted on: June 18, 2022

Job Description:

The Human Resources/Human Resource Information System Coordinator (HR/HRIS) Coordinator supports day-to-day human resources operations, HRIS changes including data entry directly into the human resources information system, and special projects. - This position will be responsible to provide human resources support, including human resources processing, on-boarding, local benefits administration, and general HR inquires. Responsibilities HR Administration

• Ensure all paperwork for employee status changes are complete, logged, and filed appropriately using established checklist
• Update Oracle with employee changes keying directly into the system from approved change requests
• Update and distribute employee change reports
• Notify Information Technology department of changes needed to employee access to various systems through promotions, transfers, or terminations
• Maintain accurate employee files
• Refer employees with employee relations issues to appropriate HR Business Partner, Sr. HR Business Partner, or HR Manager
• Ensure all Family Medical Leaves (FMLA), Americans with Disabilities (ADA), and/or other types of leaves of absence (LOA) are properly documented and coordinated with the HRBP, Sr. HRBP, or HR Manager on missing and/or needed information
  • As necessary, work with LOA vendor, LeaveSource on missing information, leave status, and return to work
  • Ensure unemployment claims are accurately responded to with proper documentation in a timely manner and coordinate with the HRBP, Sr. HRBP or HR Manager when claim decisions and/or hearings arrive
  • Assist with maintenance and update of corporate policy/procedure documents
  • Maintain confidentiality of all employee related issues
  • Assists with Site HR Compliance audits
  • Administers site Perci Perks program and works with Organizational Development team to ensure a smooth and accurate process is followed
  • Audits human resources courses in Percepta College for completion, ensuring compliance
  • Track and facilitate the Tuition Reimbursement process, ensuring correct documentation received and administered to the policy
  • Work on activities and/or projects as requested by HR team and/or HR Leadership Employment
    • Assist with new hire on-boarding, as well as conduct new hire orientation as needed
    • Create employee files and audit new hire paperwork for accuracy and completion prior to filing
    • Ensure I-9 compliance and that all information is entered accurately for all new hires within the first 3 days of employment
    • Track Corrective Actions (CAs) and Performance Improvement Plans (PIPs), ensuring signed copies are in the employee files HR Systems and Benefits
      • Use the Human Resources Information System (HRIS) to perform employee record maintenance including but not limited to compensation changes, position changes, financial codes changes, supervisor changes, and confirm new hire set up accuracy, along with processing monthly audits to ensure accuracy of data for North America
      • Coordinate Health and Wellness initiatives with the Site Admin and TTEC Benefits team
      • Answer basic benefits questions for employees seeking assistance and guide them to resolution of their issue, escalating as needed to the Benefits team
      • Assist employees in submitting documentation to maintain and/or change their benefits
        • Open AskNow tickets with the TTEC Benefits Team as needed to resolve employee issues
        • Occasionally assist Time Keeping Specialists with timekeeping system updates and/or general timekeeping questions from employees Education
          • Associate of Arts or Associate of Science degree required, preferably in Human Resources, Organizational Development, or Business Administration Experience
            • 1-year Human Resources and/or Organization Development administrative support experience required; 2 years is preferred
            • Intermediate level proficiency in navigating personal computers, applications, Adobe, Visio, and Microsoft Office Products (Outlook, Word and Excel) is required
            • Human Resource Information Systems (HRIS) experience is preferred Skills and Knowledge
              • Knowledge of how the HR function works and supports the business
              • Knowledge of HR laws and/or practices within multiple states a plus
              • Possess a high degree of professionalism
              • Excellent oral and written communication skills
              • Strong customer service orientation
              • Strong analytical skills
              • Detail oriented with high level accuracy
              • Excellent reliability and attendance
              • Ability to maintain confidentiality and ability to handle sensitive material
              • Ability to learn quickly and multi-task
              • Ability to prioritize activities in a fast-paced and dynamic environment
              • Exceptional time management skills
              • Exemplary standards of integrity, personal work ethic and continuous involvement in self education and development
              • Ability to work well and interact with others at varying organizational levels
              • Must be able to provide excellent customer service to all Percepta employees Other
                • Available to work or travel outside normal work schedule when necessary

Keywords: Percepta, Dearborn , Human Resources/HRIS Coordinator - Dearborn, MI, Human Resources , Dearborn, Michigan