Event/Catering Service Professional

Company: The Henry Ford
Location: Dearborn
Posted on: September 19, 2022

Job Description:

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward.As our Events/Catering Services Professional you would be responsible for planning events and details as assigned by the Sales Manager. Event planning includes gaining a full understanding of clients' needs and budgets and applying the best resources, products, and facilities of The Henry Ford. While using customer service best practices, the Event Services Manager will work closely with leadership, the sales team, and clients to maximize operational excellence, guest satisfaction, and earned revenue. Essential Responsibilities

• Supports the Event Sales Managers during the booking process.
• Coordinates events with clients by evaluating their event needs and directing them to menus, programs, and experiences that work within their budget, while also meeting requirements set by The Henry Ford.
• Creates and maintains electronic and physical client files.
• Contacts internal and external vendor services, and negotiates services to meet event needs.
• Responsible for making service provider recommendations to the Team Leader and remaining knowledgeable of industry standards and trends.
• Greets clients and guests, inspects events, observes operations, and makes recommendations for improvements.
• Contributes to the effective team management of all challenges and opportunities.
• Acts as a team player.
• Performs other activities as necessary. Your Qualifications
  • 2 years of experience in hospitality or event planning
  • Proficiency in Word, Outlook, Excel, and database software
  • Must be willing to work flexible hours, including required evenings, weekends, and holidaysPreferred Qualifications
    • At least 2 years of college educationThe Henry Ford is an Equal Opportunity Employer. The Henry Ford prohibits discrimination based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. This Policy applies to any employment, donor or volunteering opportunity (including but not limited to recruitment, hire, employment, program participation, promotion, salary, benefits, termination and all other terms and conditions of employment or service as a volunteer).

Keywords: The Henry Ford, Dearborn , Event/Catering Service Professional, Hospitality & Tourism , Dearborn, Michigan