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Hostess/Host - Gordon Biersch, Detroit Metro Airport Location

Company: Gordon Biersch Dtw Airport Location
Location: Dearborn
Posted on: September 19, 2022

Job Description:

nDuties and Responsibilities:n* Exceed First Class Service standards and behavior with every guest, business partner, and peers.n* Greets every guest with a friendly smile and positive attitude.n* Maintains consistent attention to the entrance of the restaurant and welcomes all guests with asmile and appropriate greeting following the company's customer service standards.n* Responds appropriately to guest connncerns.n* Bussing tables, taking carryout orders, and restocking the display case.n* Maintain and use seating chart for rotation of stationsn* Records guests' seating times in a consistent manner providing the highest quality of service.nnn* Seat guests and presents the menun* Communicates with the wait staff and other restaurant personnel to ensure a guests' positiveexperience.n* Performs the tasks of the cashier and/or bus person as required including cashing out guests.nnn* Answer phones and guests questions.n* Maintain a clean organized work environment that is free of safety hazards;nMay include sweeping and mopping.n* Accountable for compliance with all local, state, federal laws and regulations including those relatingto food safety.n* Other duties as assigned.nnnnPosition Qualifications:n* High School diploma or GEDn* Ability to organize and manage multiple prioritiesn* Ability to communicate clearly and concisely in English with Team Members, Managers, and Guests.n* Possess basic math skills and have the ability to handle money and a point of sale systemn* Ability to work independently as well as with other team membersn* Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guestn* Ability to work various shifts in a 7/365 team-oriented environmentn* Excellent customer service skills and an ability to communicate effectivelyn* Self-starter able to prioritize and handle various tasks simultaneouslyn* Ability to adapt to changing priorities and unexpected situationsn* Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.nnn* Standing for long periods of time and the ability to work in an environment with varying temperatures.nnnnby Jobble

Keywords: Gordon Biersch Dtw Airport Location, Dearborn , Hostess/Host - Gordon Biersch, Detroit Metro Airport Location, Hospitality & Tourism , Dearborn, Michigan

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