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Asset Protection Assistant

Company: Macy--s
Location: Dearborn
Posted on: November 22, 2021

Job Description:

About Macy--s is proudly America--s Department Store. There--s a reason we--ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy--s is also known for giving back to our communities. Now is an exciting time to join Macy--s. The face of retail is changing, and change requires innovation. Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macy--s bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development. Job Overview As the exempt Assistant Asset Protection Manager, you will support the Asset Protection Manager, My Macy--s initiatives, Omnichannel strategies, and the We Care Service Model through the management of a team of direct reports, the identification of shortage results and causes, and the development of programs and procedures to reduce shortage. Perform other duties as assigned. Essential Functions

  • Recruit, interview, hire, train, manage, and develop a team of Asset Protection direct reports; provide feedback and coaching as needed; engage in quarterly and annual performance check-ins with direct reports; make decisions regarding talent development and promotions; address colleague concerns; partner with HR in response to performance/conduct issues.
  • Assist the AP Manager with the supervision of indirect reports.
  • Protect and monitor company assets, alarms, property, colleagues, and visitors through the enforcement of company and Asset Protection policies.
  • Drive all areas of The Shortage Program and Shortage culture.
  • Identify shortage results and causes of shortage; partner with AP Manager/Store Manager to formulate effective preventive action plans in support of profit objectives; drive new programs and procedures to reduce shortage through the training and development of the Asset Protection team.
  • Manage and monitor internal and external case productivity and recoveries; participate in internal and external theft investigations; assist with surveillance and apprehensions as needed.
  • Promote safety awareness and a safe shopping and work environment for customers and colleagues.
  • Develop and foster partnerships with local law enforcement.
  • Regular, dependable attendance and punctuality. Qualifications and Competencies
    • Bachelor--s degree preferred.
    • A minimum of 1-3 years of leadership/supervisory position in Asset Protection.
    • Excellent written and verbal communication skills.
    • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
    • Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
    • Basic math functions such as addition, subtraction, multiplication, and division.
    • Ability to prioritize, effectively plan and execute strategies.
    • Strong leadership profile; ability to build partnerships; excellent time management skills.
    • Ability to work independently with minimal supervision and as part of a team.
    • Commitment to exemplifying the highest integrity and professional business standards.
    • Resourceful and able to adapt quickly to changing priorities.
    • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
    • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Physical Requirements
      • Regularly required to walk, stand, hear, talk; may be required to stoop, kneel, crouch.
      • Requires use of computer equipment and other devices; close vision, color vision, depth perception, ability to adjust focus.
      • Position requires prolonged periods of standing/walking around store or department.
      • Frequently lift/move up to 50lbs. Candidates in Colorado: Click here for Pay Range and here to learn about Benefits . Candidates in Connecticut: Click here for Pay Range Candidates in Nevada: Click here for Pay Range STORES00

Keywords: Macy--s, Dearborn , Asset Protection Assistant, Hospitality & Tourism , Dearborn, Michigan

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