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126214 Health Plan Advisor

Company: Strategic Staffing Solutions
Location: Dearborn
Posted on: November 22, 2020

Job Description:

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING Title: RN Health Plan Advisor Location: Detroit, MI Role Type: W2 Contract position Engagement Description Accept referrals from Member Advocates to address members' short-term clinical needs and episode-based health issues. Use clinical judgement to help members understand their health and navigate to the right health care resources, while leveraging technology and team members. Clinical Navigators will communicate with members through phone, email, app and text. Top 3 Skills: 1. Telephonic assessment 2. Motivational Interviewing 3. Computer and typing skills Required Skills/Experience : - Triage experience - Multi-tasking with typing - Strong problem solving skills - Must available work flexible hours 8 am to 8 pm M-F. Requesting candidates have ICU, ER, Med Surg experience. Triage or call center experience is preferred. OTHER SKILLS AND ABILITIES Previous experience managing patients telephonically is preferred. Ability to provide flexible coverage from 8am-8pm to support member outreach during/outside of normal business hours. Excellent interpersonal and communication skills both written and verbal. Demonstrated time management skills. Good interpersonal skills required to work effectively on teams. Ability to multi-task, while still being thorough when dealing with members. Empathetic, supportive and a good listener. Strong decision making and problem-solving skills. EDUCATION AND EXPERIENCE Nursing Diploma or Associates degree in Nursing is required. Bachelor's degree in Nursing is preferred. 2 or more years of clinical nursing experience in a clinical, acute care, or community setting is required. CERTIFICATES, LICENSES, REGISTRATIONS Current, active and unrestricted Michigan Registered Nurse License is required.

Keywords: Strategic Staffing Solutions, Dearborn , 126214 Health Plan Advisor, Healthcare , Dearborn, Michigan

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