Company: Help At Home
Posted on: November 22, 2021
Help at Home is hiring a Program Manager!
Help at Home, LLC -is the nation's leading provider of high quality
care and support solutions. Our goal is to enable the highest level
of personal independence and meaningful lives for our clients. Help
at Home is committed to delivering a gold standard in care through
our attentive and well-trained staff who support our clients
-comfortably and safely within their homes and communities.
We are currently seeking an experienced Program Manager to -oversee
and ensure the successful implementation of all provided services
-for our clients within their assigned areas. -The Program Manager
will be responsible for ensuring that client -care plans meet
client -needs and that caregivers provide -an exemplary level of
care that meets the vision, mission and values of our
Office hours/work hours for this role are Monday - Friday 9:00AM -
Help at Home strives to be an employer of choice in your community
-and our employees -are the foundation of our work. Eligible staff
have the opportunity to enroll in a wide variety of benefit
programs, along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to
provide our staff with the tools to be successful. Help at Home
also offers strong career path possibilities for those employees
-who are committed to growing within the organization.
Join us today and become a Help at Home Hero!
Participate -in recruiting, -hiring and training new -staff.
Conduct -performance evaluations that are timely and
Handle -discipline and termination of employees, as needed and in
accordance with company policy.
Manage client care by addressing client concerns, adhering to
client confidentiality, and -identifying/reporting abnormalities
with -client -conditions to appropriate channels.
Scheduling and staffing field staff to care for clients
Evaluate and monitor the quality of services delivered to clients
and ensure compliance with all applicable regulatory
Collect and analyze client satisfaction data in order to implement
improvements that positively impact the continuum of care for
Enforce all regulations established by external agencies and
company policies/procedures -to ensure compliance within all
Partner with regional leadership and internal support functions to
provide a more effective and efficient work environment for all
Bachelor's degree in healthcare or a related field preferred
At least 2 years of supervisory experience preferred
Valid driver's license, along with access to an insured and
Knowledge of health administration regulations and standards,
health information management, and Medicaid, Waiver and home health
Professional oral and written communication skills
Strong analytical and problem-solving skills to assess situations
and make accurate observations in the workplace
Ability to plan and oversee department operations and -develop and
implement comprehensive programs and services to -improve
utilization and the quality of services
Ability to collaborate with -staff and managers to facilitate
improvements and change
Organizational and analytical skills, along with the ability to
oversee and organize the work of others
Ability to gather and evaluate quantitative and qualitative data,
-identify and monitor trends, variances -and performance outcomes,
-and initiate effective corrective actions, as needed
Program Managers must comply with state background screening
requirements. Compensation, benefits, time off and bonuses vary by
state and location, so please ask for complete details at your
Keywords: Help At Home, Dearborn , Program Manager, Executive , Dearborn, Michigan
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