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Entry Level Center Based Regional Clinical Director

Company: Centria Healthcare -- Autism Services
Location: Dearborn
Posted on: January 14, 2021

Job Description:

Job Description: The Center-Based Regional Clinical Director is responsible for the daily oversight of clinical operations for their assigned team of Supervising Clinicians (BCBA/BC) as well as the operational success of each of their designated Centers. The Supervising Clinicians provide support to individuals and their families by coordinating and providing Applied Behavior Analysis, functional analyses and assessment, behavior acquisition and reduction procedures, and adaptive life skills. This position is considered a leadership role within Centria. The ideal candidate will be able to lead, direct, supervise, and implement clinical initiatives and programs. This role will also provide mentorship and professional development for their assigned team, assisting them in overcoming challenges, and answering questions. Solid communication skills and openness to feedback are necessary. The RCD should be organized and self-sufficient to perform in this role successfully.Success measures include overall team performance and productivity, clinical outcomes, client retention, engagement, retention of Supervising Clinicians and Behavior Technicians, and the financial health of each Center as measured by P&L statements.Responsibilities: Mentor and manage a team of Supervising Clinicians and lead designated Centers to financial success by ultimately driving utilization.Recruit, hire, train, and develop a team of Supervising Clinicians to provide the highest quality of ABA therapy through appropriate programming, client education, hour recommendations.Conduct weekly one on ones to review performance metrics and client files.Conduct quarterly fidelity assessments to drive quality and consistency throughout the organization.Ensure Behavior Technician performance adheres to company standards through the completion of clinical Staff Assessments.Conduct monthly P&L reviews with the AVP to understand how the regions clinical performance impacts financial performance. Provide clinical oversight of clientele to drive compliance and retention to achieve optimal outcomes.Review initial and six (6) month assessments conducted by your direct report Supervising Clinicians to guarantee clinically accurate goals, programming, and hour recommendations.Conduct monthly case reviews of your team members clients to ensure appropriate progress.Ensure clients and parents are engaged in and completely satisfied with the services provided to them.Retain 100% of your clients by driving progress and satisfaction through high-quality ABA. Resolve client and technician concerns in a timely manner utilizing the NPS tool and feedback. Quarterly NPS of 8 or higher with a 50% response rate. Guide clients through the referral process into direct therapy to ensure families are well-educated and committed to ABA therapy before beginning services.Call family same-day referral is received.Explain ABA and ensure commitment from family.Assign IA to Supervising Clinician.Notify FSM of need for Behavior Technician.Enter tracking data into ABAA to be reflected in COMS.Follow up with the family throughout the process to keep engaged and updated on the timeline.Conduct deep dives on referrals and holds with AFSD. Attend corporate meetings and training as scheduled.Attend Clinical Summits to earn CEUs and hear company updates.Conduct monthly group Supervising Clinician training. Promote the growth of Centria Healthcare and assist in the pursuit of business opportunities.Build relationships with current referral sources.Comply with all necessary payer requirements to drive referral source satisfaction. This role is responsible for:Leading and maintaining staff by orienting, and training team members;Ensuring the daily functions of the team are completed by communicating job expectations; planning, monitoring, and appraising job results;Managing, coaching, and developing a high performing team that meets agreed objectives, and which delivers best practice results, added value, and continuous improvements;Consistently promoting high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them. Required Knowledge, Skills, and Qualifications:Bachelors degree andBCBA Masters Level degree andCurrent BCBA certificate through the Behavior Analyst Certification Board (BACB)2 + years working with children and autism spectrum disordersPrevious supervision experience and/or Team Leader positionCrisis management experience, preferredABA clinical knowledge and experience;Demonstrated analytical skills with the ability to synthesize a variety of clinical and social data to determine an appropriate diagnosis, treatment plan and monitor effectiveness of treatment programs;Ability to effectively engage in one to one communication with parents and clients;Expertise in tracking and ensuring clinical outcomes, progress, and maintaining a high level of compliance;Ability to seamlessly transition between stra

Keywords: Centria Healthcare -- Autism Services, Dearborn , Entry Level Center Based Regional Clinical Director, Executive , Dearborn, Michigan

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