Quality Data Analyst
Company: Stellantis
Location: Grosse Pointe
Posted on: January 1, 2026
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Job Description:
The Quality team is currently seeking a solutions-oriented
Quality Data Analyst to join the Quality team at the Detroit
Assembly Plant, Mack in Detroit, MI. The Quality Data Analyst is
responsible for supporting in the identification of warranty issues
from the field and clearly defining the problem or issue. The
Quality Analyst will research warranty data for issue
identification, and document and communicate appropriate
communications to the responsible support teams . They will work
with Engineering and assembly plant personnel to track issue
resolution and ensure effective containment and permanent
corrective actions are established . Specific Responsibilities
include but are not limited to: Analyze warranty claim data Perform
analysis of warranty data to identify trends, emerging issues, and
focus areas Fast Track parts to appropriate locations to provide
samples and/or examples of the condition under investigation in
order to demonstrate the issue Research issues using available
tools Create appropriate documentation (Transmittals/GIMs) that
very clearly describe the vehicle issue that the customer
experiences Provide additional information to the individuals
assigned to understand and resolve the issue Maintain Transmittal
updates based on input from the Engineers assigned to issue
resolution Assure all criteria are met for Transmittal closure
Chart data as required to define an issue to demonstrate progress
of the team Participate in processes consistent with issue
resolution management and closure Achieve KPI's established
Communicate with dealers to better understand vehicle issues and
dealer repair actions Strong interpersonal skills with ability to
work in a team environment Represent the "Voice of the Customer" to
the platform teams Interface with other areas of Quality as well as
Engineering through the performance of ad-hoc analysis
Keywords: Stellantis, Dearborn , Quality Data Analyst, Engineering , Grosse Pointe, Michigan
