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Enterprise Engineer I - All Covered Escalations

Company: Konica Minolta
Location: Dearborn
Posted on: January 13, 2021

Job Description:

Job Description All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS) , is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment. With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company. Please join us in our exciting growth and pursue a rewarding career with All Covered Position Objective Konica Minolta currently has an exciting opportunity for an Enterprise Engineer I - Escalations Essential Job Functions Reporting to the National Manager of Advanced Technology Solutions, the Enterprise Engineer I is expected to have a very high level of knowledge, and experience in their area of expertise - and to collaborate with their team of highly skilled professionals. This team will support the business in both proactive and reactive work, establishing best practices, standards, and processes and propagating these throughout the organization. Serve as a technical escalation point for the service organization - assisting engineers across the country in troubleshooting critical issues, coordinating vendor support, and bringing in various subject matter experts as appropriate. Competencies (Knowledge, Skills and Abilities) Established track record in enterprise systems management. Experience working at an enterprise scale as well as architecting an enterprise architecture. Strong expertise with virtualization, servers, storage, networking and security. Strong business acumen and a drive toward business growth. Experience leading systems architecture, technologies and methodologies. Discipline to work remotely and communicate clearly. Familiarity with the small-medium business (SMB) market and mid-market. Relevant certifications to their area of expertise. Experience, Educational Reqts and Certifications BS in Computer Science, Business or related job experience. 10 years of relevant experience in a progression of roles. Konica Minolta Offers: Outstanding benefits package (including medical, dental, vision, life insurance) 401(k) plan with matching company contribution Generous holiday and paid time off schedules Ongoing professional development training Visible, exciting work supporting sales of cutting edge technology and workflow solutions. Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Keywords: Konica Minolta, Dearborn , Enterprise Engineer I - All Covered Escalations, Engineering , Dearborn, Michigan

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