Medical Receptionist - Multi Specialty Clinic
Company: Insight
Location: Dearborn
Posted on: September 16, 2023
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Job Description:
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to
advance, challenge, and revolutionize neurosciences and medicine
through scientific research and advanced technology, driven by a
passion to help others regardless of any obstacles and challenges
that may lie ahead. Our integrated team of medical professionals
does so through creative, innovative techniques and care principles
developed because of our continuous pursuit to improve the field of
medicine. Our integrated team works together to find solutions to
both common and complex medical concerns to ensure more powerful,
reliable results. Having multiple specialties "under one roof"
Insight achieves its purpose in providing a comprehensive,
collaborative approach to neuromusculoskeletal care and
rehabilitation to ensure optimal results. Our singular focus is
Patient Care Second to None!Job Summary:Our meticulous and
empathetic Medical Receptionist works in our Multi-Specialty
facility to help provide patient care second to none!. The Medical
Receptionist thrives in a fast-paced, team oriented environment
with professionals in neurology, pain management, chiropractic,
physical therapy and many more. Our Medical Receptionist is
cross-trained in all clinical administrative processes, therefore
the Medical Receptionist will also answer phones, check in and out
patients, perform patient reminder calls, and enter information
into the EMR. The Medical Receptionist is required to maintain
patient confidentiality at all times. Top candidates for this role
demonstrate superior customer service skills focusing on
patient/customer satisfaction while representing our Core
Values!Insight Employees are required to be vaccinated for COVID-19
as a condition of employment, subject to accommodation for medical
or sincerely held religious beliefs.Duties:Greets and interacts
with patients in a friendly and polite mannerPerform data entry
through Electronic Medical Record systemMaintain medical records
and patient confidentialityPerform insurance verification as needed
and directedAnswer phone calls in a friendly mannerRegister
patients and schedule appointmentsAbility to multitask and move
between responsibilities in fluid mannerAdheres to Jcaho hospital
standards and PolicyStat policiesQualifications:Able to provide
eligibility for employment for any U.S. employerHigh school diploma
or general education degree (GED) required.Associates/bachelors
preferred in the areas of Business, Healthcare Administration or
related field6 months of relevant customer service experience
preferred.Previous experience checking-in patients and provide
assistance desiredDetailed oriented, conscientious and committed to
precision in work resultsExcellent phone and interpersonal
skillsKnowledge of medical terminology is a plusAbility to
multitask and move between responsibilities in fluid mannerAbility
to problem solveGreat data entry skillsProficiency with computers,
preferably strong typing skillsDemonstrated skills in verbal and
written English communications for safe and effective patient care
and to meet documentation standards.Proven excellence in patient
safety and careFriendly, empathetic & respectfulReliable in work
results, timeliness & attendanceAbility to relate to and work
effectively with a wonderfully diverse populaceAble to work in a
fast-paced, and stressful environment while maintaining positive
energyAble to work under pressure and in situations that benefit
from patience, tact, stamina and enduranceCommitted to contributing
to a positive environment, even in rapidly changing
circumstances.Is aware of standards and performs in accordance with
them.Benefits for our Full Time Team Members:Four Medical Plan
options through BCBS of MichiganVision and Dental options through
our carrier, Guardian401K with Matching; offerings vested months of
employment paired with eligibility to contributeShort & Long
Disability, and Life Term insurance, complementary of Full Time
EmploymentAdditional Supplementary coverages 's elections: Cancer,
Hospital Indemnity, AD&D, etc.Insight is an equal opportunity
employer and values workplace diversity!
Keywords: Insight, Dearborn , Medical Receptionist - Multi Specialty Clinic, Administration, Clerical , Dearborn, Michigan
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