Medical Receptionist - Multi Specialty Clinic

Company: Insight
Location: Dearborn
Posted on: May 24, 2023

Job Description:

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!Job Summary:Our meticulous and empathetic Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. This position is cross-trained in all clinical administrative processes, therefore the Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.Duties:Greets and interacts with patients in a friendly and polite mannerPerform data entry through Electronic Medical Record systemMaintain medical records and patient confidentialityPerform insurance verification as needed and directedAnswer phone calls in a friendly mannerRegister patients and schedule appointmentsAbility to multitask and move between responsibilities in fluid mannerAdheres to Jcaho hospital standards and PolicyStat policiesQualifications:Able to provide eligibility for employment for any U.S. employerHigh school diploma or general education degree (GED) required.Associates/bachelors preferred in the areas of Business, Healthcare Administration or related field6 months of relevant customer service experience preferred.Previous experience checking-in patients and provide assistance desiredDetailed oriented, conscientious and committed to precision in work resultsExcellent phone and interpersonal skillsKnowledge of medical terminology is a plusAbility to multitask and move between responsibilities in fluid mannerAbility to problem solveGreat data entry skillsProficiency with computers, preferably strong typing skillsDemonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.Proven excellence in patient safety and careFriendly, empathetic & respectfulReliable in work results, timeliness & attendanceAbility to relate to and work effectively with a wonderfully diverse populaceAble to work in a fast-paced, and stressful environment while maintaining positive energyAble to work under pressure and in situations that benefit from patience, tact, stamina and enduranceCommitted to contributing to a positive environment, even in rapidly changing circumstances.Is aware of standards and performs in accordance with them.Insight is an equal opportunity employer and values workplace diversity!

Keywords: Insight, Dearborn , Medical Receptionist - Multi Specialty Clinic, Administration, Clerical , Dearborn, Michigan