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Office Admin

Company: PSI Services LLC
Location: Dearborn
Posted on: September 25, 2022

Job Description:

PSI is the leader in the assessment industry and has been in business for over 70 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies.Position: Test Center Administrator - F/T - $15/hour - Dearborn, MI 48120Benefits: Full Benefits PackageSchedule: Option 1: Mon through Thurs: 8am-5:30pmOption 2: Mon & Wed: 8am-2:30m, Tues & Fri: 8am-5:30pm, Sat: 8am-2pmOption 3: Mon & Thurs & Fri: 8am-5:30pm, Sat: 8am-2pmRole: This position assists in the administration of numerous tests and exams while maintaining a secure testing environment. Paid training is provided.Essential Functions: Proctor a variety of tests while maintaining a secure testing environment. Maintain confidentiality and security of all testing materials. Must be vigilant - able to pay close attention to security cameras and conduct routine testing center observations to ensure safety and security measures are being followed.Responsibilities: Verifying valid government issued I.D's and other legal documents.Responsible for reception duties; check-in and out of testing candidates.Monitoring duties include; one -way mirror surveillance, video surveillance, and routine walk through inspections.General office tasks to include report writing, email communications, and over the phone customer service etiquette.Assist in training new proctorsAssist with daily test center operations to ensure a safe and secure testing environment.Provide electronic fingerprinting services / at select locations only.Qualifications: High school diploma or equivalentCannot be currently licensed/certified in any trade1 full year of customer service experience1 full year of basic computer skillsKnowledge of Microsoft applicationsAbility to walk/stand for 40% of the time throughout shiftMUST be reliable and work as part of teamPossess problem solving skills and engage in analytical thinking in stressful situationsPrior proctor/teaching experience is a PLUS!Candidates must be able to pass an extensive background screening. For more information on PSI Services LLC please visit: http://corporate.psionline.com

Keywords: PSI Services LLC, Dearborn , Office Admin, Administration, Clerical , Dearborn, Michigan

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