Patient Administrative Coordinator

Company: Team Rehabilitation
Location: Dearborn
Posted on: January 11, 2021

Job Description:

OverviewTeam Rehab is a network of therapist-owned outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin and Georgia.Our mission is to provide the best outpatient physical therapy, occupational therapy and speech therapy. We want our patients to enjoy therapy and experience clear improvements in their health. Our clinics receive the highest levels of patient satisfaction and our patients receive the best objectively measurable outcomes. Our strategy, based on excellent quality and patient satisfaction, is gaining momentum. Since opening our first clinic in 2001, we have grown across Michigan and into Illinois, Indiana, Wisconsin, and Georgia. We continue to open additional clinics in order to make physical, occupational and speech therapy even more accessible to our patients, their friends and their families.ResponsibilitiesTeam Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.Responsibilities:* Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient's success in therapy* Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient's care - including any necessary follow-ups* Maintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needs* Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed* Accurate data entry into electronic medical and billing record system, including billing changes and follow-up* Collect Co-pays in an accurate, timely and professional manner* Input data collected from in-house research; information provided will assist in determining clinic performance* Assist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment* \u200bAble to multitask in a fast paced, demanding environment while staying on top of daily reports and tasksOther Tasks:The Patient Administrative Coordinator reports to the clinic director and performs any additional tasks assigned by the clinic director. Qualifications* High school graduate or equivalent* Experience in a patient centered health care position is an advantage, but is not necessary* Experience in other positions requiring customer contact and service is also useful* Excellent written and verbal communication skills required* Must possess solid basic computer skills#CB

Keywords: Team Rehabilitation, Dearborn , Patient Administrative Coordinator, Administration, Clerical , Dearborn, Michigan