P2P Specialists

Company: Apidel Technologies
Location: Detroit
Posted on: February 16, 2026

Job Description:

Job Description Job Description Duties: In accordance with Henry Ford Health's Supply Chain policies and procedures, process invoices or purchase orders for a variety of goods and services requested by supported locations of the combined Procurement and Accounts Payable Shared Services department. The majority of Purchase Order and invoice transactions are handled by automated systems and/or outsourced suppliers. This position primarily focuses on discrepant orders/invoices and any urgent supply and payment situations. Key responsibilities include organization and/or prioritization of work assignments in placing and resolving issues with orders or invoices using a variety of automated and manual methods for a large number of suppliers. Perform a variety of transactions utilizing an automated ERP System. Routinely handles confidential records and participates in discussions surrounding confidential matters relative to supplier relationships and expected to maintain confidentiality with the Supply Chain Management department. Essential Duties and Responsibilities: Processes transactions in a computerized supply chain system with moderate supervision which includes: Assists with the resolution of discrepancies or problems that prohibit timely ordering of goods and services or timely payment of invoices. Identifies repetitive problems and works with Managers on corresponding process improvements Supports critical transactions for customers that include urgent orders and credit hold situations that require immediate resolution. Maintains a working knowledge of Accounts Payable and Procurement and adheres to department policies and procedures. Maintains appropriate knowledge of purchasing and payment policies and procedures and know what types of invoices are applicable to the purchasing policy. Identifies invoice and purchase order discrepancies, offers solutions and participates in department meetings. Communicate on a regular basis with Manager and Supply Chain team members to resolve discrepancies. Follows up on outstanding discrepancy issues in a timely manner. Works reports or queries as assigned. Responds to inquiries from vendors and team members regarding information related to accounting matters, policies and procedures. Maintains good rapport and cooperative relationships and approaches conflict in a constructive manner Responds to inquiries from vendors or requesters regarding outstanding invoices, credits, payment request, expense reports, backorders, overnights and. Maintains HIPAA compliance and confidentially of information received, pertaining to but not limited patient, physicians, and team members. Responsible for performing these duties within established departmental service level agreements and achieving established performance standards Maintains a working knowledge of applicable Federal, State and local laws/regulations; as well as Henry Ford Healths Code of Conduct Skills: Knowledge of Microsoft Excel and Word is required. Web based application experience is highly desirable. Ability to work independently and in collaboration with others with moderate supervision. Must be comfortable operating in a collaborative, shared leadership environment. Ability to establish and maintain productive, positive working relationships with all levels of the organization and geographically dispersed team members. Must possess the ability to handle large work assignments on a routine basis. Attention to detail and skillful data entry. Must possess strong written and verbal communication skills. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the values of Henry Ford Health Must meet or exceed core customer service responsibilities, standards and behaviors in the following areas: Communication; Ownership; Understanding; Motivation; Sensitivity; Excellence; Teamwork; Respect Must possess the following personal qualities: Be self-directed; Be flexible and committed to the team concept; Demonstrate teamwork, initiative and willingness to learn; Be open to new learning experiences; Accepts and respects diversity without judgment; Demonstrates customer service values Physical and Mental Requirements and Working Conditions: Must be able to adapt to frequently changing work priorities. Must be able to travel to the various Henry Ford Health sites ( Education: High School Diploma and 1 year of related experience supply chain, business, customer service skills or an equivalent combination of education and experience. College coursework or an Associate's degree in accounting, supply chain/logistics management or related field preferred. Knowledge of general bookkeeping, accounting principles, regulatory standards and compliance requirements as well as mathematical and computer skills are necessary. Schedule Notes: 6-month contract length possibility of conversion dependent on availability and performance Required: High School Diploma, minimum 1 year of experience in a similar role or customer service field, experience and knowledge of Excel and Microsoft Office programs, Ability to work independently, Customer service skill, Strong communication skills. Candidates who have a food service or call center background usually do very well in this position per the manager.

Keywords: Apidel Technologies, Dearborn , P2P Specialists, Accounting, Auditing , Detroit, Michigan